What managers hand us
- Tenant complaints: running toilets, slow drains, no hot water
- Leaks between units and the water damage that follows
- Seized shut-off valves that make every repair harder
- Annual backflow tests across a portfolio
- Turnover work when a unit is vacant
How we keep it simple for you
- You call with the address, unit and problem.
- We confirm who lets us in and whether tenants need notice.
- The plumber calls ahead with an arrival window.
- After the visit you get a short note: what failed, what was replaced, and anything to watch.
Low-rise walk-ups near Bathurst and Wilson, 1960s and 1970s rental towers in Flemingdon Park and along Don Mills Road, plazas on Finch and Steeles, and newer condos around Yonge and Sheppard.
From the counter
Preventive work that saves calls
- Scheduled jetting of kitchen stacks in older rental buildings
- Replacing seized suite and riser valves floor by floor
- Checking sump and ejector pumps before spring rain
- Testing backflow preventers in one round each year
- Inspecting water heaters and expansion tanks for age and corrosion
Buildings we see most in North York
Low-rise walk-ups near Bathurst and Wilson, 1960s and 1970s rental towers in Flemingdon Park and along Don Mills Road, plazas on Finch and Steeles, and newer condos around Yonge and Sheppard. Each has its own weak points: galvanized branches and cast-iron stacks in the older stock, shared plaza laterals, and in newer towers, pressure-reducing valves and booster pumps.
Tenant-facing manners
- Boot covers and drop cloths in every suite
- We explain what we are doing to the tenant at the door
- Water is off only as long as needed, with notice given
- The unit is left as clean as we found it
Questions
Can you invoice the owner directly?
Tell us how billing works for each property when you call, and we follow it.
Do you handle small single-unit landlords too?
Yes. A landlord with one basement apartment gets the same reporting as a manager with ten buildings.
How the job runs
- You callDescribe what is dripping, backing up or cold, and the cross streets.
- We ask questionsAge of the building, pipe type if you know it, where the shut-off is.
- We open it upTrap off, clean-out open or wall cut: find the actual fault before quoting the fix.
- We test itOpen each tap on that run, watch the joints dry and show you what came out.